Interviewer: Thank you for joining us today. To start, can you tell us about your journey in the hospitality and tourism industry?
Dean: Thank you for having me. My journey began with a deep passion for hospitality, leading me to pursue a Hotel and Tourism Management degree. Over the years, I gained experience working in various roles within the industry, from hotel operations to tourism development. Eventually, I transitioned into academia, where I’ve had the privilege of shaping future hospitality leaders.
Interviewer: What makes your university’s Hotel and Tourism Management program stand out?
Dean: Our program combines academic excellence with practical experience. We emphasize industry partnerships, hands-on training, and global exposure through internships and exchange programs. Additionally, our faculty members bring a wealth of industry experience, ensuring that students receive both theoretical knowledge and real-world insights.
Interviewer: How do you ensure that students are prepared for the ever-evolving hospitality and tourism industry?
Dean: We continuously update our curriculum to reflect industry trends, including sustainable tourism, digital transformation, and customer experience management. Our students participate in live projects, industry seminars, and networking events. We also encourage innovation and entrepreneurship, helping students develop a forward-thinking mindset.
Interviewer: What role does sustainability play in your program?
Dean: Sustainability is at the core of our curriculum. We educate students on eco-friendly hospitality practices, responsible tourism, and corporate social responsibility. Our partnerships with sustainable tourism organizations and green-certified hotels give students hands-on experience in implementing sustainable solutions.
Interviewer: How does your university foster international collaboration in hospitality and tourism education?
Dean: We have partnerships with leading hospitality schools worldwide, allowing students to participate in exchange programs and joint research initiatives. Our curriculum also includes international case studies and guest lectures from global industry leaders, ensuring a global perspective in education.
Interviewer: With the rise of AI and digitalization, how is your program adapting to technological advancements in the industry?
Dean: We incorporate courses on hospitality technology, revenue management, and digital marketing. Students learn about AI-driven customer service, data analytics, and automation in hotel operations. We also collaborate with tech firms to provide hands-on experience with the latest industry software.
Interviewer: What advice would you give to students aspiring to build a career in hospitality and tourism?
Dean: Stay curious, adaptable, and open to learning. The hospitality industry is dynamic, so resilience and a customer-centric approach are essential. Gain as much hands-on experience as possible, build a strong professional network, and always strive for service excellence.
Interviewer: Lastly, what is your vision for the future of hospitality and tourism education?
Dean: My vision is to create a learning environment that fosters innovation, sustainability, and leadership. I want our graduates to not only excel in traditional hospitality roles but also drive change in the industry through entrepreneurship, technology, and responsible tourism practices.
Interviewer: Thank you for your insights. It’s been a pleasure speaking with you.
Dean: Thank you. I appreciate the opportunity to share our vision.
